DO I HAVE TO REGISTER TO BUY ONLINE AND WHY?

- Yes it is mandatory to have your details filled on the registration page.

- In the event of an exchange/refund, either online or at our Stores, we can retrieve your purchase history and contact you in case of any safety issue with our products. The same is also needed to deliver the product at your doorstep

NOTE: We take adequate measures for data protection as enunciated in the Information Technology Act 2000.

  

HOW DO I REGISTER?

- If you are an existing Decathlon online customer you can use the same email id to log in

- You will need to enter your existing Decathlon email id and click on forgot password link in the account section

- You can also click on the Create account link in the account section and follow the steps

- Both the cases password reset mail will be sent to you on your registered email id

 REGISTERED AT STORE WITH AN E-MAIL ID?

- If you've registered at store with an e-mail ID, you can follow the following steps

  •  Click on the forgot password link
  •  Enter the registered email-ID
  •  You will receive an email with a link to reset the password
  •  If your email ID is not validated, create a new account with the same email ID

 

You can also click on Create account and enter the registered email id

- Follow the steps and we will identify you as a customer and send you a reset password link"

 

REGISTERED AT STORE WITH PHONE NUMBER?

- Please follow the Create account link and create a new account to place orders on the website

 

NEW CUSTOMER?

- Please follow the Create account link and create a new account to place orders on the website

  

I LOST MY PASSWORD. HOW CAN I RETRIEVE IT?

- You can choose the “forgot password” option on the login page and we will do the needful

 

HOW CAN MY PERSONAL DETAILS BE UPDATED? (EMAIL-ADDRESS, MOBILE NUMBER, ETC.)?

- You can update your personal details by logging on to the website

 

NOTE: You will not be able to edit/update your details in the store if you have an account created on the website due to security reasons.